Transportation & Logistics Tests
Transportation and logistics tests evaluate the skills and characteristics of applicants for a position in transport and logistics.
Hospitality Tests
Hospitality tests assess candidates on the requisite skills, aptitudes, and competencies required to work in the hospitality industry.
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What are hospitality skills tests?
For a recruiter looking to fill a role in the hospitality sector, finding the potential employee that has the right skills, competencies and attributes to be successful in the future is the whole point of the application process.
Using traditional methods, finding the perfect candidate in a sea of similarly qualified applicants is a long and often difficult process. Having to qualify candidates through paper sifts and then telephone interviews is expensive in terms of time and costs.
Using hospitality skills tests, recruiters can get the quantifiable data that is needed to make the right decision about who to employ without a huge cost-per-hire.
About the Hospitality Tests
The hospitality tests can be sent to a large number of candidates all at the same time, for them to complete it at home and in their own time.
It is a multiple choice assessment that asks questions that are job relevant, allowing a candidate the opportunity to demonstrate that they have the skills and knowledge that will help them be successful in the role. Taken under strict time constraints and with the pressure that exam conditions can bring, the hospitality tests replicate the specific job pressure that comes with a role in the sector.
The results are presented in a simple to read report that ranks candidates based on their performance, providing unbiased and quantifiable data.
Why use pre-employment testing for hospitality?
When a recruitment team posts a job opportunity in hospitality, they can be inundated with applications from candidates who are similarly qualified - and following a paper sift, the recruitment team could be left with an unwieldy candidate pool to try and narrow down.
Traditionally, the recruitment process takes time and money, needing multiple rounds of interviews to get the information that is needed to make the right decisions about who to hire. Using pre-employment testing for hospitality reduces this time and the related costs.
The hospitality tests are created to put candidates in a position to be able to demonstrate that they have the competencies and skills for the role, so that the top performers can be chosen to move forward in the recruitment process.
Hospitality tests can be used for roles as diverse as: Management Waiting and front of house staff Chefs and other kitchen staff Bartenders Event managers Back office roles (finance, HR, and operations)
The hospitality assessments are designed to be easy to scale, so they can be delivered to a number of candidates at the same time via an email link. The tests themselves can be taken at home in a candidate's own time, without any need for additional equipment. The results are immediately available once the tests are complete.
For the candidate, the questions are challenging but not impossible to answer, and the multiple-choice structure of the assessment makes it simple to complete. By answering these questions, the candidate is able to show that they have the ability to learn in the role, and they have the required level of skills and knowledge.
View a sample report
Results for the Hospitality Tests along with other assessments the candidate takes will be compiled to produce a candidate report.
The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.
Which specific tests should you use?
Interpersonal skills
Interpersonal skills are highly important in the hospitality industry to ensure that customers are receiving a good service and having a positive experience. These social skills are also essential for interacting effectively with fellow employees.
The interpersonal skills test presents candidates with a series of hypothetical workplace scenarios and asks them to select which response is most effective in that situation. Communication, empathy, and conflict resolution are some of the attributes assessed in the interpersonal skills test.
Personality test
A personality test is usually untimed, and is based on organisational psychology to assess the candidate based on their personality traits, what motivates them, and who they are when they are at work.
Personality tests are presented as a series of statements that the applicant has to rate depending on how well they think the statement describes them. The test is untimed, and the results can help the recruitment team to choose the candidates who have the best personality traits that are most suitable to the role.
Numerical reasoning test
In the numerical reasoning test, the candidate needs to quickly read, understand and analyse data that is presented in a table or a graph. They will then need to use basic mathematical operations to answer the question presented about the data.
Although this isn't a maths test, candidates will need to have some confidence in dealing with numerical data to be successful, and the time pressure will make it more challenging. The results of the numerical reasoning assessment can demonstrate how well the candidate can deal with unfamiliar information and make rational decisions.
Logical reasoning test
Logical reasoning is a skill that helps potential employees in the hospitality industry make better decisions. This logical reasoning test has questions based on a series of images or shapes that are linked by a specific rule or pattern. There is a missing item that the candidate needs to find in the multiple choice options by spotting the patterns and using logic.
Logical reasoning ability demonstrates that a candidate is able to make critical thinking and rational decisions with limited and unfamiliar information, which is vital in customer service roles.
Verbal reasoning test
Communication is an important part of the hospitality industry, and the verbal reasoning assessment allows a candidate to demonstrate their written and verbal ability with language.
The verbal reasoning test delivers questions that are a passage of information which a candidate needs to read, understand and analyse to find the right answer.
Our test platform
Our platform offers an extensive library of hundreds of tests, giving you the flexibility to select and combine them in any way that suits your hiring needs. From understanding specific role requirements to assessing general cognitive abilities, our diverse library ensures you can tailor your assessment process precisely.
- Multi-format.
- Our test questions come in various formats, including multiple-choice, true and false, ranking and situational judgment, all ensuring comprehensive candidate assessment.
- Role-specific simulations.
- Experience real-world scenarios with our role-specific simulations, providing accurate insights into candidates' performance, readiness and fit for the position.
- Adaptive scoring.
- Our adaptive scoring system evaluates responses in real-time, by adjusting to the candidate's ability level, enhancing accuracy and reliability.
Curated by our
team of experts
Scientifically validated by psychometric specialists
- Our team of assessment experts is made up of I/O psychologists, psychometricians, and subject matter experts who work closely together to ensure each test is accurate and reliable.
- Our subject matter experts are rigorously vetted and typically have several years of experience working in their industries and hold advanced credentials.
Frequently asked questions
- What skills are needed for hospitality?
Hospitality employees need to have excellent communication and teamwork, be able to think on their feet and be resilient enough to take the initiative and solve problems. Skills like patience, empathy and excellent customer service are an essential part of the role, too.
- Where in the recruitment process is it best to use the hospitality tests?
Where in the recruitment process is it best to use the hospitality tests? As a pre-employment assessment that is designed to be easy to administer to a number of candidates, the hospitality tests are best used straight after the paper sift once all the application forms and CVs have been assessed to ensure that the minimum criteria have been met.
- What is the cost for Neuroworx's hospitality tests?
We believe in simple, transparent pricing. We operate monthly and annual subscriptions so you can pick the perfect plan for you. Don't worry if you're not sure: you can always upgrade or downgrade later, or speak to us to discuss the option of a custom made plan to fit your needs. This is all you ever pay – no set-up or hidden fees.
- Can I get a free trial?
Yes, sign up (no credit card required) and we'll give you a 7-day trial completely free. You'll get unlimited access to create as many jobs and test as many candidates as you like. You can cancel any time and you won't be charged anything.
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