IT Services Test

IT services tests support employers to make good hires by assessing the skills and character traits of candidates applying for a particular IT-based position.

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What is an IT services skill test?

IT skills tests evaluate applicants on their skillfulness in a range of skills needed to be successful in IT roles.

IT services require a passion for computing and software, however, there are plenty of roles within the industry requiring a diverse skillset that recruiters should test their applicants for. Strong problem-solving paired with logical thinking, technical knowledge, active listening and good verbal communication are all must-have skills for IT professionals.

The tests typically cover areas such as applied software knowledge and abstract reasoning skills as well as how a candidate approaches their workload, makes decisions, what their motivations are and a candidate's attention to detail.

Aptitude tests are commonly distributed following an online application. These are carried out under timed conditions and based on multiple-choice questions. Candidates have approximately three days to complete them.

The timed nature of the test favours candidates with the ability to find solutions whilst under pressure.

About the IT Services Test

There are a lot of soft skills required to be successful in IT. IT professionals must be able to work alongside their clients, know how to ask the right questions and confidently explain solutions in layman's terms. To find, explain and implement the correct technical solution, IT professionals must be inquisitive, logical thinkers with a strong knowledge of software and operating systems.

IT recruiters benefit from using skills tests to find the strongest candidates in their talent pool for such a particular role.

Why use pre-employment testing for IT services?

Finding the best candidates can be challenging amongst a talent pool. It can be difficult to know who will perform on the job when large numbers of candidates have similar qualifications and work experience.

An IT services skills test is a useful recruitment tool to help you efficiently identify your top candidates for shortlisting. It empowers recruiters with insight on each candidate enabling a clear and unbiased ranking of your most promising applicants. This will help you increase the quality of hires and streamline your hiring process.

IT services tests highlight how skilled a candidate is in IT such as software knowledge, acute attention to detail, logical thinking, problem-solving and communication.

Following the aptitude tests, candidates who do not meet your requirements can be removed from the hiring pool.

Job roles IT services skills tests would be suitable for include:

  • IT technical support officer
  • IT support manager
  • IT support specialist
  • IT coordinator
  • Technical support specialist
  • Cloud consultant
  • Systems manager
  • Network engineer

View a sample report

Results for the IT Services Test along with other assessments the candidate takes will be compiled to produce a candidate report.

The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.

App screenshot

Which specific tests should you use?

The following tests are useful in measuring the quality of your hires for IT positions:

  • Software Skill Tests
  • Abstract Reasoning
  • Personality
  • Job Knowledge Test

Software Skill Tests

Software skills tests will be specific to the role, for example, Google Cloud Platform or Microsoft Azure tests. These are designed to gauge how skilled an individual is in specific software and skill that is required for the role.

Tests are placed at an intermediate level which requires a reasonable technical ability, helping to identify well-equipped candidates.

Abstract Reasoning

Abstract reasoning tests assess a candidate's fluid intelligence and identify patterns between information to reach a solution. Candidates with solid abstract reasoning skills will be able to find relationships between data, patterns and shapes, then apply that knowledge to solve a problem.

This is an essential skill for IT roles, enabling employees to locate technical faults, and find logical yet sometimes creative solutions.

Personality

Personality tests are used to decide whether a candidate would be a good cultural and team fit – for example, if they align to your company's values, how sociable they are and what their work ethic looks like.

Candidates will be tested to uncover the desirable character traits of a customer-facing technical employee. An ideal IT professional would demonstrate the following:

Job Knowledge Test

Job knowledge tests are industry-specific and measure how familiar a candidate is to the world of IT. It will test candidates on their knowledge such as best practices and data regulations. This highlights candidates who actively seek professional development and remain on top of the industry's progression.

Our test platform

Our platform offers an extensive library of hundreds of tests, giving you the flexibility to select and combine them in any way that suits your hiring needs. From understanding specific role requirements to assessing general cognitive abilities, our diverse library ensures you can tailor your assessment process precisely.

Multi-format.
Our test questions come in various formats, including multiple-choice, true and false, ranking and situational judgment, all ensuring comprehensive candidate assessment.
Role-specific simulations.
Experience real-world scenarios with our role-specific simulations, providing accurate insights into candidates' performance, readiness and fit for the position.
Adaptive scoring.
Our adaptive scoring system evaluates responses in real-time, by adjusting to the candidate's ability level, enhancing accuracy and reliability.

Curated by our
team of experts

Expert 1 Expert 2 Expert 3

Scientifically validated by psychometric specialists

  • Our team of assessment experts is made up of I/O psychologists, psychometricians, and subject matter experts who work closely together to ensure each test is accurate and reliable.
  • Our subject matter experts are rigorously vetted and typically have several years of experience working in their industries and hold advanced credentials.

Frequently asked questions

What is the typical recruitment process in IT?

A typical recruitment process for an IT role might look like this:

  • Online application
  • Multiple aptitude tests
  • Telephone interview
  • In-person interview
  • Job offer
What skills does a candidate who works in IT typically need?

The key skills required to be successful in an IT position include:

  • Technical knowledge of computing systems and software
  • Logical thinker with a methodical approach to work
  • Active listener with good information recall
  • Attention to detail
  • Problem-solving skills
  • Inclusive and confident communicator
What is the cost for Neuroworx's IT test?

We believe in simple, transparent pricing. We operate monthly and annual subscriptions so you can pick the perfect plan for you. Don't worry if you're not sure: you can always upgrade or downgrade later, or speak to us to discuss the option of a custom made plan to fit your needs. This is all you ever pay – no set-up or hidden fees.

Can I get a free trial?

Yes, sign up (no credit card required) and we'll give you a 7-day trial completely free. You'll get unlimited access to create as many jobs and test as many candidates as you like. You can cancel any time and you won't be charged anything.

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