Surveyor Test
Neuroworx's surveyor test can be used during the recruitment process to help hiring teams identify the candidates who have the skills and expertise required to perform well in a surveyor role.
Account Manager Test
If you’re seeking an account manager for your team, consider using pre-employment testing to ensure the candidates on your shortlist possess the skills needed to successfully fulfill the responsibilities of the role.
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What is an account manager test?
An account manager test is an online assessment that helps you determine whether or not a candidate is suitable for an account manager role. It gives insight into whether your prospective employees have what it takes to build and sustain client relationships; provide knowledge, updates and support; and organize and oversee daily tasks related to their client account(s).
The test evaluates key skills vital to a client-facing role, such as communication, interpersonal skills and problem-solving. It can also be tailored to test any specific technical knowledge necessary for the management of the accounts - such as may be the case within the engineering or IT sectors. This extends to incorporating any software platform skills that are desirable for the role.
It is used to the greatest effect early in the recruitment process, to assist with streamlining your talent pool based on objective insights regarding the skills and abilities of the applicants.
To do well on the test, candidates must demonstrate that they can work accurately under time pressure, whilst illustrating the presence of those core capabilities needed for the role.
About the Account Manager Test
An account manager is responsible for overseeing the work on a specific account and ensuring that their clients' needs are met. This involves being the main point of contact, actioning and reviewing the daily activities, and ensuring tasks are completed on time and to a high quality. Depending on the size, managers may be responsible for more than one account.
To excel in the role, an employee must possess strong communication skills (both spoken and written) to build a rapport with clients and write progress reports, have excellent time management skills and be an engaging and reliable representative of the company.
Why should you use an account manager test for recruiting?
An account manager test assists in objectively evaluating key skills, providing insight that cannot be gleaned from a CV or application form alone. The information provided by candidates often places them with similar levels of experience and it can be very hard to confidently differentiate between possible hires.
The test will measure candidates’ competency across problem-solving, effective communication, interpersonal skills, attention to detail and any specific knowledge required - whether numerical, verbal or software related.
The data an account manager test enables recruitment teams to make more informed decisions - based on clear results - leading to more effective staffing choices and, ultimately, higher job satisfaction, lower employee turnover and increased productivity.
The ease of administering the test and reviewing candidate performance reduces the burden on your recruitment staff and allows for a faster and more cost-effective hiring process. Candidates who do not make the expected grade can be eliminated from the process, allowing the next phase of recruitment to focus on the most promising talent.
An account manager test is also beneficial for recruiting the following roles:
Junior/senior account manager
Account supervisor
Business development manager
Sales manager
Client relations manager
View a sample report
Results for the Account Manager Test along with other assessments the candidate takes will be compiled to produce a candidate report.
The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.
How our test assesses account manager skills
Candidates will need to answer a range of questions that measure industry-specific technical skills where applicable (e.g. Microsoft Excel), soft skills (e.g. interpersonal), aptitude (e.g. verbal reasoning) and relevant personality dimensions (e.g. detail orientation). The results present a holistic view of how well-suited each candidate is for the job at hand, using a data-driven approach.
The format varies by type of question, including multiple-choice for aptitude and technical skills, situational judgment for soft skills and agreement on a Likert scale for the personality dimensions. This approach ensures candidates are being assessed in an accurate and fair manner, and that results reflect the true underlying qualities of each candidate.
The characteristics, abilities and knowledge necessary to be an account manager were identified using the US Department of Labor's comprehensive O*NET database. O*NET is the leading source of occupational information that is constantly updated by collecting data from employees in specific job roles.
During the development process, test questions were rigorously analyzed to maximize reliability and validity in line with industry best practices. They were created by our team of I/O psychologists and psychometricians – who collaborated with subject-matter-experts – and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.
Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.
Our account manager test is monitored to ensure it is up-to-date and optimized for performance.
Our test platform
Our platform offers an extensive library of hundreds of tests, giving you the flexibility to select and combine them in any way that suits your hiring needs. From understanding specific role requirements to assessing general cognitive abilities, our diverse library ensures you can tailor your assessment process precisely.
- Multi-format.
- Our test questions come in various formats, including multiple-choice, true and false, ranking and situational judgment, all ensuring comprehensive candidate assessment.
- Role-specific simulations.
- Experience real-world scenarios with our role-specific simulations, providing accurate insights into candidates' performance, readiness and fit for the position.
- Adaptive scoring.
- Our adaptive scoring system evaluates responses in real-time, by adjusting to the candidate's ability level, enhancing accuracy and reliability.
Curated by our
team of experts
Scientifically validated by psychometric specialists
- Our team of assessment experts is made up of I/O psychologists, psychometricians, and subject matter experts who work closely together to ensure each test is accurate and reliable.
- Our subject matter experts are rigorously vetted and typically have several years of experience working in their industries and hold advanced credentials.
Frequently asked questions
- What types of questions are on an account manager test?
An account manager test features a range of questions - from verbal reasoning, logical reasoning and error checking, to specific aptitude questions dictated by your business sector - to give a comprehensive insight into the suitability of each candidate for your vacant position.
- What other skills are needed by account managers?
Account management is a heavily client-facing role, meaning that managers need to be able to converse effortlessly with clients in a professional manner. A personality test will help to assess a candidate’s behavioral traits, giving an insight into whether they have the personable nature required.
- What is the cost for Neuroworx’s account manager test?
Neuroworx operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.
- Can I get a free trial?
Yes, simply sign up (no credit card is required) and we'll give you unlimited access for seven days. Create as many jobs and test as many candidates as you want; you won't be charged a penny.
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