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Community Manager Test
A community manager test is an assessment used by employers to determine whether an individual has the skills needed to excel as the community manager of an organization.
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What is a community manager test?
Community managers work on behalf of an organization and are responsible for being the public face of an organization’s social media channels.
Working as part of the marketing team, their role focuses on linking a company’s digital audience and the organization itself, helping promote and grow the brand’s online presence.
Those successful in this role have a standard set of skills that enable them to reach new audiences as well as expand existing audiences, building an online and loyal community of followers. Strong communication, adaptability, creativity, and time management skills are critical to this role, as are time management and analytical skills.
The community manager test evaluates individuals on these skills. The test is comprised of timed multiple-choice and scenario-based questions. The results from the test highlight which candidates in the applicant pool demonstrate the skills needed for success in this role, ensuring employers hire the best candidates for the positions they have to fill.
About the Community Manager Test
Community managers play an essential role in an organization's digital presence. They form the link between an organization's potential customers, building a community that helps promote its brand, products, or services.
Through various social media channels, community managers can help reach and expand an organization's target market while understanding how the public perceives an organization's brand and product.
The community manager test evaluates candidates on the skills needed to be effective in this role and, through their work grow an organization's brand and reputation online.
Why should you use a community manager test for recruiting?
An organization's digital presence is becoming increasingly important in today's world. The rise of e-commerce for organizations that produce a product or an organization's reputation online for the service they provide is central to their continued growth and success.
Those successful in working in online marketing need a specific set of skills to be effective in their role. These skills are often difficult to assess through a CV or interview alone, especially when candidates have similar experience levels.
Given how important online marketing is to an organization's continued success, it is essential that, as a recruiter, you hire the right candidate for the role based on their skill set.
When used in the early stages of the recruitment process, the community manager test provides employers with a cost-effective and streamlined way of evaluating candidates according to their skills and aptitudes.
Candidates who perform well on the test have the skills to work effectively in online marketing and can progress to the following hiring process stage. Those whose results fall short of the required benchmark can be eliminated.
Using the community manager test as a pre-screening assessment ensures that, as a recruiter, you make objective decisions based on the skill set of a candidate as relevant to those required for the positions you have to fill.
As the skills needed to be a community manager are similar to other roles in marketing, the community manager test can be used in the recruitment process for positions such as:
View a sample report
Results for the Community Manager Test along with other assessments the candidate takes will be compiled to produce a candidate report.
The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.
How our test assesses community manager skills
Candidates will need to answer a range of questions that measure industry-specific technical skills where applicable (e.g. Microsoft Word), soft skills (e.g. leadership), aptitude (e.g. emotional intelligence) and relevant personality dimensions (e.g. sociability). The results present a holistic view of how well-suited each candidate is for the job at hand, using a data-driven approach.
The format varies by type of question, including multiple-choice for aptitude and technical skills, situational judgement for soft skills and agreement on a Likert scale for the personality dimensions. This approach ensures candidates are being assessed in an accurate and fair manner, and that results reflect the true underlying qualities of each candidate.
The characteristics, abilities and knowledge necessary to be a community manager were identified using the US Department of Labor's comprehensive O*NET database. O*NET is the leading source of occupational information that is constantly updated by collecting data from employees in specific job roles.
During the development process, test questions were rigorously analyzed to maximize reliability and validity in line with industry best practices. They were created by our team of I/O psychologists and psychometricians – who collaborated with subject-matter-experts – and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.
Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.
Our community manager test is monitored to ensure it is up-to-date and optimized for performance.
Our test platform
Our platform offers an extensive library of hundreds of tests, giving you the flexibility to select and combine them in any way that suits your hiring needs. From understanding specific role requirements to assessing general cognitive abilities, our diverse library ensures you can tailor your assessment process precisely.
- Multi-format.
- Our test questions come in various formats, including multiple-choice, true and false, ranking and situational judgment, all ensuring comprehensive candidate assessment.
- Role-specific simulations.
- Experience real-world scenarios with our role-specific simulations, providing accurate insights into candidates' performance, readiness and fit for the position.
- Adaptive scoring.
- Our adaptive scoring system evaluates responses in real-time, by adjusting to the candidate's ability level, enhancing accuracy and reliability.
Curated by our
team of experts
Scientifically validated by psychometric specialists
- Our team of assessment experts is made up of I/O psychologists, psychometricians, and subject matter experts who work closely together to ensure each test is accurate and reliable.
- Our subject matter experts are rigorously vetted and typically have several years of experience working in their industries and hold advanced credentials.
Frequently asked questions
- What skills are necessary to be a community manager?
The skills needed to be a community manager include strong communication skills, attention to detail, and managing time effectively. Individuals must also be adaptable and demonstrate logical thinking and creativity in their roles. Teamwork and interpersonal skills enable individuals to work effectively with others internally and externally.
- What other test can be used to evaluate community manager skills?
Other tests that can be used to assess individuals on the skills needed to be a community manager include adaptability tests, communication skills tests, error checking tests and time management tests. An interpersonal skills test also evaluates an individual's ability to communicate with others with empathy.
- What is the cost for Neuroworx's community manager test?
Neuroworx operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.
- Can I get a free trial?
Yes, simply sign up (no credit card is required) and we'll give you unlimited access for seven days. Create as many jobs and test as many candidates as you want; you won't be charged a penny.
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