Why should you use an interpersonal skills test for recruiting?
There are few roles that can be executed successfully without a level of interpersonal ability. However, customer-facing roles, such as sales, hospitality and business development, are obvious areas where people skills are a must-have.
An individual's interpersonal skills determine their ability to collaborate, express ideas, and take on board constructive feedback. They dictate how well they respond to instruction, support their colleagues, and contribute to a positive atmosphere.
When a business focuses on interpersonal skills, they achieve greater productivity and growth, and a more positive working environment - yet they are often overlooked in recruitment.
This is primarily due to the fact that they are so hard to measure. A candidate may list core competencies on their resume, and give examples at interviews, but it’s hard to tell the extent to which these skills actually prove themselves in practice.
With an interpersonal skills test, you can do just that. By issuing the test in the screening stage of recruitment, you can quickly identify applicants that demonstrate interpersonal skills to a high degree, and those that don’t. The strongest candidates can then be shortlisted for an interview or further assessment.
Whatever your line of business, and whatever role you’re hiring for, it makes for an efficient and effective process, and ensures you recruit from the best possible pool of talent.